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Showing service options for: Sydney
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Rental delivery, pickup and scheduled maintenance are available across the Northern Beaches.
Visit us for rentals, returns, repairs, parts and in-person support.
Rental collection and return are available by appointment.
Contact our team to confirm the most suitable rental, pickup or workshop option for your area.
For rentals, repairs, parts and in-person support.
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We are open Monday to Friday from 10am to 5pm and Saturday from 10am to 4pm. We are closed on Sunday.
Our store and workshop is at Shop 32 / 112 McEvoy Street, Alexandria NSW 2015.
Contact us before visiting for rental collection or specialised workshop assistance so we can prepare for your visit. Our Brighton-le-Sands pickup point is available by appointment only.
WhatsApp is the fastest option. Include your bike number and a short description of the issue.
Message Cool Bikes Australia on WhatsApp for the fastest response during business hours.
Cool Bikes specialises in high-performance e-bikes for Sydney’s delivery riders — e-bike rental, quality used e-bikes, workshop servicing, spare parts and accessories. Whether you ride for food delivery or your daily commute, we keep Sydney moving.
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